pZipper LogopZipper
pZipper LogopZipper

Introduction

Overview

Account Creation

New Account

Contract Creation

New Contract
Starter Contract

Contract Sharing

Share Contract
Sharing Options

Contract Negotiations

Negotiating Contract
Negotiation Statuses

Contract Deployment

Deploy Contract

Contract Management

Manage ContractLayoutStages and Available actionsHistorical Activities

FAQ

Crypto Basics
Deposit Process
Withdrawal Process
Platform Security
Account Setup
Contract Creation
Contract Sharing
Contract Negotiations
Contract Deployment
Contract Management
[Both] How do I know the funds I've transferred and locked into a Zipper contract are safe[Buyer] What if I need more time to transfer my funds[Buyer] Can I cancel the contract after I've transferred funds into escrow[Seller] Can I cancel the contract after the buyer has transferred funds into escrow[Seller] What if I need more time to ship the contract item(s)[Seller] How many times can I request for a longer delivery time (Prolong Delivery Time)[Seller] Do I have to attach proof when I confirm delivery[Buyer] Where can I see all the attachments, proofs, etc. from the seller[Both] Can the shipping period of the contract be changedI can see from my tracking no. that my item has been delivered, but the buyer has not confirmed receipt, what should I doWhat happens if the contract item is lost during shippingCan I prolong/shorten the buyer protection periodWhat happens when the Buyer Protection period passes, but the buyer still has not released fundsCan the proposed settlement adjustment amount be greater than the original contract amountHow long does it take for funds to arrive into my pZipper wallet after the buyer releases the funds
Dispute Management
Miscellaneous
Contract Management

[Seller] How many times can I request for a longer delivery time (Prolong Delivery Time)

You can request an extension up to 100 times. However, please note that the extended deadline will only take effect if the buyer also agrees.

[Seller] What if I need more time to ship the contract item(s)

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[Seller] Do I have to attach proof when I confirm delivery

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